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- About the Authority
  
  The Authority for Public Services Regulation is responsible for regulating the electricity sector and some aspects of the water sector. It was established by Article (19) of The Law for the Regulation and Privatisation of the Electricity and Related Water Sector promulgated by Royal Decree 78/2004 on 1 August 2004 and amended by Royal Decree 59/2009 and 47/2013.
- RESOLVED COMPLAINTS
  
  GWH OF ELECTRICITY PRODUCTION IN JAN - MAR
  
  CUSTOMERS IN OMAN
- Know Your Rights
  
  Sahim
INFORMATION CENTER
- What are my rights?
  
  The Authority believes that helping customers to know their rights is essential to ensure that the electricity companies fulfill their obligations towards them and provide high quality services in order to protect their interests. The Authority requires electricity suppliers to prepare Codes of Practices and Procedures that must be approved by the Authority, in relation to key service areas and to publish these Codes and Procedures as booklets available to all customers, on request.
- Customer Guide
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ENERGY SECTOR
- Market Structure
  
  The electricity and related water sector in the Sultanate of Oman comprises three separate and distinct market segments: the Main Interconnected System (“MIS”) in the north of Oman; the Rural System of the Rural Areas Electricity Company (RAEC); and the Dhofar Power System (DPS).
- Generation and Desalination
  
  Electricity Sector Law
MEDIA CENTER
- Sahim Initiative
  
  The Renewable Energy Initiative aims to promote the use of clean solar energy to create a sustainable source for Oman and future generations. This initiative is based on the installation of solar panels in residential units to use the sun's rays to generate electricity
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Permitted Tariffs

Customers' Tariffs

In accordance with the decision issued by the Council of Ministers, the new tariffs for the electricity and water sectors have been endorsed. The Authority issued its regulations. The new approved electricity tariffs have been endorsed and include the following categories: -Residential Tariff which includes Main account and Additional accounts -Non-residential Tariff -Agricultural and Fisheries Tariff -Cost-Reflective Tariff (excluding residential and agricultural categories)

Electricity Permitted Tariffs

Permitted Tariffs for Electricity Supply for Residential

Category	Tariff Structure (kWh/Month)	Tariff (Baisa/Kw)
Primary Account (Two accounts or less)	0 – 4000	14
	4001 – 6000	18
	More than 6000	32
Additional accounts (More than two accounts)	0 – 4000	22
	4001 – 6000	26
	More than 6000	32

Permitted Tariffs for Electricity Supply for Commercial

Category	Tariff Structure (kWh/Month)	Tariff (Baisa/Kw)
Large Customers	-	CRT
Non Residential	Winter Tariff (From the first of January to the end of April – from the first of October until the end of December)	21
Non Residential	Summer Tariff (from the first of May – September)	29

Permitted Tariffs for Electricity Supply for Agriculture and Fisheries

Category	Tariff Structure (kWh/Month)	Tariff (Baisa/Kw)
Agriculture and Fisheries*	0 - 3000	12
	3001 – 6000	16
	More than 6000	24

* Eligibility criteria is set by the relevant entities in coordination with the Authority.

Water Permitted Tariffs

Permitted Tariffs for Water

Category	Tariff Unit	Tariff
Residential
Residential	(OMR / Cubic Meter)	0.660
Additional Accounts
Additional Accounts	(OMR / Cubic Meter)	0.770
Non Residential
Non Residential	(OMR / Cubic Meter)	1.210

Cost Reflective Tariffs (CRT)

The Council of Ministers approved the implementation of Cost Reflective Tariffs on electricity supplied to Government, Commercial and Industrial customers whose consumption exceeds 100 MWh per year, starting from 1 January 2021. Cost Reflective Tariffs consist of four components: - hourly Energy charges referenced to published PWP Bulk Supply Tariffs (BST); - a Transmission Use of System charge (T) applied to a customer’s contribution to system peak demand; - a Distribution Use of System Charge (D) applied to each kWh transported across a licensed Distribution System to a customer’s premises; - a Supply charge (S) to recover the costs of administering a customer’s account (including meter reading, billing and collection costs).