Home | Authority for Public Services Regulation

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ABOUT US
- About the Authority
  
  The Authority for Public Services Regulation is responsible for regulating the electricity sector and some aspects of the water sector. It was established by Article (19) of The Law for the Regulation and Privatisation of the Electricity and Related Water Sector promulgated by Royal Decree 78/2004 on 1 August 2004 and amended by Royal Decree 59/2009 and 47/2013.
- RESOLVED COMPLAINTS
  
  GWH OF ELECTRICITY PRODUCTION IN JAN - MAR
  
  CUSTOMERS IN OMAN
- Know Your Rights
  
  Sahim
INFORMATION CENTER
- What are my rights?
  
  The Authority believes that helping customers to know their rights is essential to ensure that the electricity companies fulfill their obligations towards them and provide high quality services in order to protect their interests. The Authority requires electricity suppliers to prepare Codes of Practices and Procedures that must be approved by the Authority, in relation to key service areas and to publish these Codes and Procedures as booklets available to all customers, on request.
- Customer Guide
- TIPS AND ADVICE
  
  MAKE A COMPLAINT
ENERGY SECTOR
- Market Structure
  
  The electricity and related water sector in the Sultanate of Oman comprises three separate and distinct market segments: the Main Interconnected System (“MIS”) in the north of Oman; the Rural System of the Rural Areas Electricity Company (RAEC); and the Dhofar Power System (DPS).
- Generation and Desalination
  
  Electricity Sector Law
MEDIA CENTER
- Sahim Initiative
  
  The Renewable Energy Initiative aims to promote the use of clean solar energy to create a sustainable source for Oman and future generations. This initiative is based on the installation of solar panels in residential units to use the sun's rays to generate electricity
- Annual Reports
  
  Applications

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Know your rights

Make a complaint ( TAJAWOB )

Customer Guide

Permitted Tariffs

Tips and Advice

News and Events

10Sep2023

Regulations for the Quality Control of Drinking-Water

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10Aug2023

Regulation for Organizing the Operation of Independent Tankers in the Water and Wastewater Sector

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25June2023

Law of Regulating Water and Wastewater sector (40/2023)

Read More

Tips and Advice

General health, safety and energy efficiency tips and guidelines

Smart behavior

Tips for rationalizing daily consumption

Buy high efficiency electrical appliances to provide the invoice

Electricity risks

The AER's campaign on rationalizing the consumption of electricity

Smart behavior